FAQ

Shipping & Tracking

  • How long does shipping take? Standard shipping typically takes 5–7 business days within the United States. Expedited shipping options are available at checkout if you need your pieces sooner.

  • Where do you ship? We currently ship everywhere within the United States. International shipping is still under consideration for the future.

  • Can I track my order? Yes! As soon as your order ships, you will receive a confirmation email with your tracking number, allowing you to follow its journey.

Materials & Care

  • What materials are your jewelry pieces made from? We offer a meticulously curated selection of fine jewelry. All descriptions are completely accurate, and our pieces are solid 925 Sterling Silver or solid gold unless specifically specified otherwise in the product details.

  • How should I care for my jewelry? To keep your pieces shining bright, store them in a cool, dry place when not in use. We recommend removing your jewelry before swimming, showering, or applying lotions and perfumes to best preserve the finish.

Orders & Returns

  • What is your return policy? All sales are final once purchased. We only accept returns if an item arrives damaged. To process a refund, you must provide proof of the damage and return the item in its original, unworn condition

  • Can I change or cancel my order? Because we work quickly to process and ship your order, changes or cancellations can only be made within 1 hour of purchase. Please contact us immediately if you need to modify your order.

Payments & Options

  • What payment methods do you accept? We accept all major credit cards, PayPal, Apple Pay, and secure installment options available at checkout so you can invest in your pieces comfortably.

Sizing & Fit

  • How do I know what size chain or bracelet to order? We provide a detailed sizing guide on our product pages to help you find your perfect fit. We highly recommend measuring your wrist or neck with a flexible tape measure before placing your order to ensure it fits exactly how you like.

Stone Types?

  • Natural Diamonds: Formed deep within the Earth over billions of years. They are classic, rare, and hold timeless value.

  • Lab-Grown Diamonds & Gemstones: 100% real diamonds and precious stones (like rubies and sapphires) grown in a lab. They are chemically, physically, and visually identical to mined stones, offering the same premium luxury and durability at a more accessible value.

  • Moissanite: A stunning, ultra-durable gemstone (9.25 hardness) known for its incredible "rainbow" fire and brilliance. It delivers a high-end, flawless look that lasts a lifetime.

  • Cubic Zirconia (CZ): An affordable synthetic stone designed to mimic the crystal-clear look of a diamond. Ideal for budget-friendly glamour, though it is softer and requires more careful wear to prevent scratching over time.

What is the difference between a Diamond and Moissanite?

  • Sparkle: Diamonds reflect a classic mix of bright white light and sharp reflections. Moissanite has double the refraction, giving it an intense, rainbow-colored "fire" under direct light.

  • Durability: Diamonds are the hardest material on earth (a perfect 10 on the hardness scale). Moissanite is a very close second at 9.25, making it highly scratch-resistant and perfect for daily wear.

  • Value: Diamonds (both natural and lab-grown) are premium carbon-based gems that hold higher investment value. Moissanite is made from silicon carbide, offering an ultra-brilliant, luxury look at a fraction of the cost.